Frequently Asked Questions
Welcome to the MacCoy Home Solutions FAQ page. Here, we address some of our clients’ most common questions about our services, process, and guarantees. If you don’t find the answer you’re looking for, please contact us directly.
General Questions
A: MacCoy Home Solutions offers a wide range of services, including interior and exterior remodeling, ADUs and DADUs, ground-up builds, and consultations. We specialize in residential remodeling from concept to completion.
A: Yes, we are fully licensed, bonded, and insured. This ensures that you are protected and that we meet all industry standards and regulations. You can verify our license here.
A: Yes, we provide free estimates for all our services. Contact us to schedule your initial assessment and get a detailed estimate for your project.
Remodeling Process
A: During the initial assessment, we will discuss your vision, needs, and budget. We will evaluate your property, provide expert advice, and offer preliminary estimates to ensure your project meets your expectations.
A: We use Buildertrend, a leading project management software, to keep you informed and involved throughout the process. This platform lets you track progress, view schedules, and communicate with our team in real time.
A: The duration of a remodeling project varies depending on the scope and complexity. We will provide an estimated timeline based on your specific project during the initial assessment.
Warranty and Guarantees
A: We offer a comprehensive 12-month warranty on all our projects, covering any issues that may arise after the project is completed. This warranty applies only to work we perform directly; some appliances and materials may be covered by manufacturer warranties, providing you with peace of mind and confidence in the quality of our services.
A: Yes, we use reliable and safe subcontractors for certain aspects of our projects. We maintain strict quality control and ensure that all subcontractors meet our high standards of workmanship and professionalism.
A: We respect your home as if it were our own. Our team follows strict safety protocols, conducts weekly safety inspections, and maintains a clean work environment throughout the project. We also conduct a final walkthrough to ensure everything is in perfect order before considering the project complete.
Design and Materials
A: Absolutely! We work closely with you to select materials and finishes that match your style and budget. Our design phase includes assistance with choosing the right products to realize your vision.
A: We understand that changes and unexpected issues can arise during any project. Our project manager will communicate any necessary adjustments promptly and work with you to find the best solutions, ensuring minimal disruption to the timeline and budget.
Contact Us
If you have any further questions or want more information about our services, please don’t hesitate to contact us.
MacCoy Home Solutions
16830 Olympic View Dr, Lynnwood, WA 98037
Phone
Office Hours
Monday-Friday
8 am to 3 pm
Operating Hours
Monday-Friday
7am to 5pm
